FAQ
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FAQ

Q1: Getting issue on server , like server down, speed slow ,whom to contact?
Ans: Please send email to support@cssinfotech.in or support@css4hosting.com or you can open a ticket by client login section and provide ping , IP , trace route, server credentials from your system to our team.

Q2: How to check ping and trace route in DOS/Windows?
Ans: Go to Run->cmd the enter
Type tracert then enter like tracert 10.228.1.9 OR
C:\Users\admin>tracert googel.com
Tracing route to googel.com [74.125.236.144]

Over a maximum of 30 hops:
1 64 ms 60 ms 64 ms 10.228.1.9
2 70 ms 62 ms 68 ms 10.228.21.22
3 60 ms 63 ms 59 ms 116.202.224.145
4 68 ms 58 ms 59 ms 116.202.224.29
5 90 ms 83 ms 83 ms 125.21.187.237
6 95 ms 92 ms 94 ms 182.79.247.9
7 65 ms 66 ms 67 ms 74.125.51.134
8 59 ms 60 ms 68 ms 66.249.95.106
9 91 ms 89 ms 86 ms 66.249.94.244
10 88 ms 82 ms 88 ms 216.239.48.179
11 85 ms 98 ms 78 ms bom03s02-in-f16.1e100.net [74.125.236.144]


Trace complete.
To copy right click and click on mark , select all and press enter then you can paste in your email or ticket.

Q3 : How to check ping and trace route in UNIX/LINUX/CENT OS/Fedora?
Ans: Go to UNIX shell prompt
Type traceroute


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